LEGAL
Terms & Conditions
Effective Date: October 5, 2026
These Terms apply to Market Weaverz products and services unless a more specific written agreement applies. Please review them together with the Privacy Policy and Refund & Cancellation Policy.
1. Acceptance of Terms
These Terms & Conditions (“Terms”) govern access to and use of websites, software-enabled services, automation systems, professional services, digital products, training, and other products or services provided by Market Weaverz LLC (“Market Weaverz,” “we,” “us,” or “our”).
By purchasing, accessing, or using a Market Weaverz product or service, creating or using an account, electronically accepting an order, or otherwise indicating acceptance of these Terms, you agree to be bound by these Terms together with any applicable order form, checkout terms, proposal, service agreement, Privacy Policy, Refund & Cancellation Policy, and other terms expressly incorporated by reference.
If you accept these Terms on behalf of a business or organization, you represent that you have authority to bind that organization. If you do not agree, do not purchase, access, or use the applicable product or service.
2. Business Use and Eligibility
Market Weaverz business services are intended primarily for lawful commercial and professional use. You must be at least 18 years old and legally capable of entering into a binding agreement.
You are responsible for ensuring that anyone who accesses the services through your business, account, credentials, or systems complies with these Terms.
3. Services and Offer-Specific Terms
Market Weaverz provides technology-enabled business systems and related services that may include CRM functionality, lead capture, chat automation, AI-assisted communications, workflow automation, reputation and review tools, appointment and calendar functionality, websites or funnels, communication services, integrations, analytics, advertising or marketing services when expressly purchased, implementation, consulting, training, digital products, and other services described in the applicable offer.
The exact services, features, limits, deliverables, implementation scope, pricing, billing frequency, and usage allowances for your purchase are determined by the applicable checkout page, order form, proposal, service agreement, or other written offer terms.
Features may vary by plan, configuration, provider availability, geographic location, carrier requirements, integration availability, or third-party platform rules.
4. Account Information and Security
You agree to provide accurate, current, and complete account, billing, business, and contact information and to keep it reasonably updated.
You are responsible for safeguarding usernames, passwords, API credentials, verification codes, connected accounts, and other authentication information associated with your account. You must promptly notify Market Weaverz if you reasonably believe that your account or credentials have been compromised.
5. Subscription Terms and Automatic Renewal
Some Market Weaverz services are sold as recurring subscriptions billed monthly, annually, or on another recurring schedule disclosed before purchase.
By purchasing a recurring subscription, you authorize Market Weaverz or its payment processor to charge the applicable subscription fees and authorized usage-based charges at the disclosed frequency until the subscription is canceled in accordance with the applicable terms.
Unless otherwise stated in an applicable offer or agreement, subscriptions automatically renew for successive periods matching the original billing frequency until canceled. You may cancel automatic renewal at any time before the next renewal is processed, subject to any minimum-term commitment expressly agreed to in writing.
6. Pricing, Billing, and Taxes
You agree to pay all fees and authorized charges associated with your purchase. Subscription fees are generally billed in advance. Usage-based charges, pass-through costs, overages, and certain third-party charges may be billed in arrears or after they are reported by the applicable provider.
Prices, included features, and usage allowances may change from time to time. Market Weaverz will provide any notice of pricing changes required by an applicable agreement or law before a change applies to an active recurring subscription.
Unless otherwise stated, quoted prices do not include sales, use, excise, telecommunications, or other taxes or government-imposed charges that may apply.
7. Payment Authorization and Failed Payments
You authorize Market Weaverz and its payment processors to use the payment method provided for amounts properly due under your purchase.
If a payment fails, is reversed, or becomes past due, Market Weaverz may retry the payment, request an updated payment method, suspend affected services, or take other reasonable collection measures permitted by law and the applicable agreement.
You remain responsible for authorized fees and usage charges incurred before suspension or termination.
8. Setup, Onboarding, and Implementation
Certain services may require setup, onboarding, implementation, configuration, migration, integration, training, or other professional services. The applicable scope will be determined by the service purchased and any written implementation terms.
Implementation timing depends on factors including the customer's timely delivery of requested information, account access, content, approvals, domain or DNS access, carrier registration, messaging verification, third-party platform approval, and integration availability.
Any implementation timeline is an estimate unless a written agreement expressly states that a date is guaranteed.
9. Customer Cooperation
You agree to provide information, access, approvals, credentials, content, and decisions reasonably necessary for Market Weaverz to perform purchased services.
Market Weaverz is not responsible for delays, incomplete implementation, missed launch dates, or degraded performance caused by missing, inaccurate, delayed, or incomplete customer information, approvals, access, or cooperation.
10. Refunds, Cancellations, and Downgrades
Refunds, cancellation rights, subscription termination, downgrades, money-back guarantees, implementation-fee treatment, and related billing matters are governed by the Market Weaverz Refund & Cancellation Policy together with any offer-specific guarantee, checkout terms, order form, or service agreement applicable to the purchase.
Canceling a recurring subscription stops future renewals but does not automatically create a right to a refund for the current billing period, usage charges already incurred, third-party costs, completed work, or other amounts properly due.
If an offer-specific written guarantee provides greater rights than the general Refund & Cancellation Policy, the offer-specific guarantee controls for that qualifying purchase.
11. Promotional and Special Pricing
Market Weaverz may offer webinar pricing, introductory pricing, Fast-Mover pricing, grandfathered pricing, limited-availability pricing, bundled pricing, founder pricing, credits, waived fees, or other promotional terms.
Promotional pricing may be conditioned on continuous active service. Unless the applicable offer states otherwise, cancellation may permanently end eligibility for a promotional rate, and a later purchase or reactivation may be offered at then-current pricing.
Included, waived, or discounted services do not have a separate cash value unless expressly stated otherwise.
12. Usage-Based and Third-Party Charges
Certain services may generate charges based on actual usage or third-party costs. These may include telephone numbers, calls, SMS or MMS, email, AI usage, Voice AI usage, WhatsApp usage, carrier registration, telecommunications fees, data services, premium integrations, advertising spend, software licenses, domains, and similar services.
You are responsible for authorized usage and third-party charges associated with your account, including charges reported after cancellation when the underlying usage occurred before service ended.
Third-party charges that Market Weaverz cannot recover from the applicable provider are generally non-refundable except where otherwise required by law or an applicable written guarantee.
13. Communications Compliance and Customer Consent
If you use Market Weaverz systems to call, text, email, message, or otherwise communicate with customers, prospects, employees, or other persons, you are responsible for ensuring that your communications, contact lists, consent practices, message content, calling practices, and campaigns comply with applicable law and industry requirements.
This responsibility may include, as applicable, compliance with the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, state telemarketing and privacy laws, Do-Not-Call requirements, carrier and messaging rules, opt-out requirements, and platform policies.
You are responsible for obtaining, documenting, and honoring any consent or permission required for communications you initiate or direct through the services. Market Weaverz does not independently verify the legal status or consent history of every contact you upload, import, connect, or instruct the system to contact.
14. Opt-Out and Revocation Requests
You must honor legally valid opt-out, unsubscribe, do-not-call, and consent-revocation requests applicable to communications sent on your behalf and must not intentionally configure or use the services to evade such requests.
Where Market Weaverz provides technical functionality designed to process opt-outs, you remain responsible for configuring and using that functionality appropriately and for complying with obligations that apply outside the Market Weaverz system.
15. AI and Automated Communications
Market Weaverz services may use artificial intelligence, machine learning, automated decision logic, generative models, voice technologies, or third-party AI providers to generate, classify, summarize, route, respond to, or assist with communications and business processes.
AI-generated content and outputs may be incomplete, inaccurate, delayed, inappropriate, or incorrect. You are responsible for determining whether AI-generated output is suitable for your business and for maintaining appropriate human review where the context, law, risk, or customer experience requires it.
You must not use Market Weaverz AI services to impersonate another person unlawfully, mislead recipients about material facts, engage in fraud, provide regulated professional advice without appropriate authorization, or make prohibited high-impact decisions.
If you use artificial or prerecorded voice technology or automated messaging, you are responsible for obtaining required consent and providing required disclosures and opt-out mechanisms.
16. Advertising and Marketing Services
Advertising or marketing management is included only when expressly identified in the applicable offer, order form, or service agreement. Access to software, templates, ad tools, reporting, or integrations does not by itself mean Market Weaverz is managing a customer's advertising campaigns.
When Market Weaverz does provide advertising or marketing services, results depend on factors outside Market Weaverz's control, including offer quality, budget, competition, market conditions, platform policies, account history, creative performance, landing pages, lead handling, pricing, seasonality, and consumer demand.
Advertising spend and platform charges are separate from Market Weaverz service fees unless expressly stated otherwise. Market Weaverz does not guarantee advertising approval, impressions, leads, acquisition cost, revenue, return on ad spend, or other performance outcomes.
17. Customer Content and Materials
You retain ownership of content, trademarks, logos, customer data, media, documents, lists, creative materials, and other materials that you lawfully provide to Market Weaverz (“Customer Content”).
You grant Market Weaverz a non-exclusive, limited license to host, copy, process, transmit, modify, format, and otherwise use Customer Content as reasonably necessary to provide, support, secure, and improve the services you purchased.
You represent that you have the rights and permissions necessary for Market Weaverz to use Customer Content as instructed.
18. Market Weaverz Intellectual Property
Market Weaverz and its licensors retain all rights in Market Weaverz branding, trademarks, service marks, software, workflows, templates, system designs, training materials, documentation, methods, original content, and other proprietary materials, except for Customer Content and third-party materials.
Your purchase grants only the rights expressly provided with the applicable service. You may not copy, sell, sublicense, distribute, reverse engineer, bypass technical restrictions, or commercially exploit Market Weaverz proprietary materials except as expressly authorized in writing or permitted by law.
19. Third-Party Platforms and Integrations
Market Weaverz services may connect with or depend on third-party providers such as CRM platforms, telecommunications carriers, payment processors, AI providers, social networks, advertising platforms, domain providers, analytics providers, software vendors, and integration services.
Third-party services are governed by their own terms, policies, availability, pricing, eligibility requirements, and technical limitations. Market Weaverz does not control third-party platforms and is not responsible for a third party's independent actions, outages, policy changes, account restrictions, service discontinuation, pricing changes, approval decisions, or data practices.
Market Weaverz may modify, replace, disable, or discontinue an integration when reasonably necessary because of a provider change, security issue, legal requirement, technical limitation, or service discontinuation.
20. Phone Numbers, Domains, Accounts, and Portability
Telephone numbers, domains, messaging registrations, advertising accounts, social accounts, and similar assets may be subject to third-party ownership, registration, transfer, verification, or portability rules.
Market Weaverz does not guarantee that every number, domain, account, registration, or third-party asset can be transferred, ported, retained, or restored after cancellation or termination.
Customers seeking a permitted transfer should make the request before service ends and satisfy applicable verification, account-status, payment, provider, and technical requirements.
21. Acceptable Use
You may use Market Weaverz services only for lawful business purposes and in accordance with these Terms, applicable law, and applicable provider policies.
You may not:
- Send unlawful spam, phishing, fraudulent, deceptive, threatening, harassing, or abusive communications.
- Upload, purchase, scrape, or use contact data in violation of applicable law or contractual restrictions.
- Use the services to facilitate fraud, identity theft, unlawful discrimination, malware, hacking, credential theft, or other illegal activity.
- Interfere with, probe, overload, disable, bypass, or attempt unauthorized access to the services, networks, accounts, or security systems.
- Impersonate another person or business in a misleading or unlawful manner.
- Use the services in a way that creates unreasonable legal, security, carrier, deliverability, reputational, or operational risk for Market Weaverz, its providers, or other customers.
22. Privacy and Data Protection
Market Weaverz's collection and handling of personal information is also governed by its Privacy Policy and, where applicable, any separate data-processing agreement.
You are responsible for providing any privacy notices and obtaining any permissions or legal basis required for personal information that you direct Market Weaverz or connected services to collect, receive, store, process, or use on your behalf.
No online service can guarantee absolute security. You agree to use reasonable security practices, limit account access to authorized persons, and promptly report suspected unauthorized access.
23. Confidential Information
Each party may receive non-public business, technical, operational, customer, pricing, or other confidential information from the other party. The receiving party will use such information only as reasonably necessary to perform or receive the services and will take reasonable measures to protect it from unauthorized disclosure.
Confidential information does not include information that is or becomes public through no breach of these Terms, was lawfully known without restriction, is independently developed without use of the other party's confidential information, or is lawfully obtained from another source without confidentiality obligations.
A party may disclose confidential information when required by law, subpoena, court order, or regulatory process, subject to legally permitted notice and protective measures.
24. Service Availability, Maintenance, and Changes
Market Weaverz may perform maintenance, updates, security changes, provider migrations, feature changes, or other modifications reasonably necessary to operate and improve the services.
Market Weaverz does not guarantee uninterrupted, error-free, or continuously available service. Availability may be affected by maintenance, internet or power failures, third-party outages, telecommunications networks, carrier filtering, platform changes, force majeure events, customer configuration, or other circumstances.
If a material paid feature is permanently removed from an active service without a reasonable substitute, Market Weaverz may provide an appropriate remedy consistent with the applicable agreement and law.
25. Suspension and Termination
Market Weaverz may suspend or terminate access when reasonably necessary because of nonpayment, fraud, security risk, unlawful use, prohibited messaging, spam, material breach of these Terms, violation of provider policies, misuse of AI or communications services, or conduct that materially threatens Market Weaverz, its customers, providers, networks, or the public.
Where reasonably practical, Market Weaverz may provide notice and an opportunity to cure a breach before termination. Immediate suspension may occur when necessary to address fraud, security, unlawful conduct, provider requirements, carrier requirements, or material risk.
Termination does not eliminate amounts properly owed for services, usage, third-party costs, or contractual commitments incurred before termination.
26. Effect of Termination
When a service ends, access to affected software, workflows, automations, AI capabilities, integrations, communication services, account features, or stored information may end or become unavailable.
You are responsible for exporting information you are legally entitled to retain before service ends. Market Weaverz does not guarantee indefinite retention or post-termination access to customer data, subject to applicable law and the Privacy Policy.
Provisions that by their nature should survive termination—including payment obligations, intellectual-property protections, confidentiality obligations, disclaimers, limitations of liability, indemnification, and dispute provisions—will survive as applicable.
27. No Guarantee of Business Results
Market Weaverz provides tools, systems, implementation, and services designed to support business operations, marketing, communications, lead handling, and customer engagement. Business outcomes depend on numerous factors outside Market Weaverz's control.
Unless expressly guaranteed in a written offer, Market Weaverz does not guarantee any specific number of leads, calls, appointments, customers, sales, reviews, rankings, conversions, revenue, profit, cost savings, return on investment, advertising performance, or other business result.
Testimonials, case studies, examples, demonstrations, projections, estimates, and past results are not guarantees that another customer will achieve the same or similar outcome.
28. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, AND EXCEPT FOR ANY EXPRESS WRITTEN WARRANTY INCLUDED IN AN APPLICABLE ORDER OR GUARANTEE, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” MARKET WEAVERZ DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE TO THE EXTENT SUCH WARRANTIES MAY LAWFULLY BE DISCLAIMED.
MARKET WEAVERZ DOES NOT WARRANT THAT THE SERVICES, AI OUTPUTS, THIRD-PARTY INTEGRATIONS, COMMUNICATION NETWORKS, ADVERTISING PLATFORMS, OR OTHER PROVIDER-DEPENDENT FEATURES WILL ALWAYS BE ACCURATE, AVAILABLE, APPROVED, UNINTERRUPTED, SECURE, OR ERROR-FREE.
29. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, MARKET WEAVERZ AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AND AFFILIATES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST BUSINESS OPPORTUNITIES, LOSS OF GOODWILL, OR LOSS OF DATA, ARISING OUT OF OR RELATED TO THE SERVICES, EVEN IF ADVISED THAT SUCH DAMAGES MAY OCCUR.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, MARKET WEAVERZ'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE AFFECTED SERVICE WILL NOT EXCEED THE AMOUNTS ACTUALLY PAID TO MARKET WEAVERZ FOR THAT AFFECTED SERVICE DURING THE SIX MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
These limitations do not apply to liability that cannot lawfully be excluded or limited.
30. Indemnification
To the extent permitted by law, you agree to defend, indemnify, and hold harmless Market Weaverz and its owners, officers, employees, contractors, and affiliates from third-party claims, damages, penalties, costs, and reasonable legal fees arising from your unlawful use of the services, Customer Content, communications or campaigns you direct, violation of applicable law or third-party rights, breach of these Terms, or failure to obtain required permissions or consents.
Market Weaverz will provide reasonable notice of an indemnified claim and reasonable cooperation, at your expense. You may not settle a claim in a manner that admits wrongdoing by or imposes obligations on Market Weaverz without Market Weaverz's written consent.
31. Disputes and Informal Resolution
Before filing a lawsuit arising out of these Terms or the services, the complaining party should provide written notice describing the dispute and requested resolution and allow the other party at least 30 days to attempt an informal resolution, unless immediate court relief is reasonably necessary to prevent irreparable harm or preserve legal rights.
Nothing in this section prevents either party from pursuing a lawful payment dispute, regulatory complaint, small-claims action where available, or other right that cannot legally be restricted.
32. Governing Law and Venue
These Terms are governed by the laws of the State of Kansas, without regard to conflict-of-law principles, except to the extent another law must apply and cannot lawfully be waived.
Subject to the informal-resolution provision above, any court proceeding arising from these Terms or the services will be brought in a state or federal court with jurisdiction in or serving Sedgwick County, Kansas, unless applicable law requires a different forum. Each party consents to personal jurisdiction and venue in those courts to the extent permitted by law.
33. Force Majeure
Neither party will be liable for delay or failure to perform an obligation, other than payment obligations for amounts already due, when the delay or failure results from events beyond that party's reasonable control, including natural disasters, severe weather, war, terrorism, civil unrest, labor disruptions, government action, utility or internet failures, telecommunications failures, carrier outages, platform outages, cyber incidents not caused by that party's failure to use reasonable safeguards, or similar events.
34. Electronic Communications and Signatures
You agree that Market Weaverz may provide agreements, notices, invoices, disclosures, billing communications, and other records electronically, including through email, account interfaces, checkout pages, or electronic signature systems, subject to applicable law.
Electronic acceptance, electronic signatures, clicks indicating agreement, and other electronic records may be used to evidence agreements and transactions to the extent permitted by law.
35. Assignment
You may not assign or transfer these Terms or a service agreement without Market Weaverz's written consent, except in connection with a bona fide sale of substantially all of your business assets where the assignee agrees to assume the applicable obligations and the transfer does not create material risk or violate provider requirements.
Market Weaverz may assign these Terms in connection with a merger, acquisition, corporate reorganization, financing, or sale of all or substantially all of the applicable business or assets, or to an affiliate or successor, subject to applicable law.
36. Severability and Waiver
If a provision of these Terms is found unenforceable, it will be enforced to the maximum extent permitted or modified to reflect the original intent as closely as legally possible, and the remaining provisions will remain in effect.
A party's failure to enforce a provision on one occasion does not waive the right to enforce that provision later.
37. Entire Agreement and Order of Priority
These Terms, together with documents expressly incorporated by reference, form the agreement governing the applicable services unless the parties sign a separate agreement that states otherwise.
If terms conflict, they will generally be interpreted in the following order: applicable law; an offer-specific written guarantee; a signed service agreement or order form; terms clearly disclosed at checkout; the Market Weaverz Refund & Cancellation Policy for refund and cancellation matters; these Terms & Conditions; the Privacy Policy for privacy matters; and other general website terms.
A more specific written term controls over a more general term to the extent of a direct conflict.
38. Changes to These Terms
Market Weaverz may update these Terms from time to time as its services, technology, business practices, or legal requirements change.
Material changes will apply prospectively unless otherwise required by law. Where required, Market Weaverz will provide notice before materially changed terms apply to an active service.
For an existing purchase, offer-specific guarantees, signed agreements, order forms, and checkout commitments applicable to that purchase will continue to control where required.
39. Contact Information
Questions about these Terms & Conditions may be directed to: